Digital adoption and learning platform
Streamline the user experience, regardless of your industry. Enable your workforce, suppliers and customers to effectively master business applications such as CRM, ERP, HRIS, Supply Chain and PLM software, CMMS, e-Procurement, collaborative tools, web portals and specific applications.
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Digital adoption for your employees
Turbocharge your digital transformation by simplifying onboarding and optimizing adoption of your business applications. Give your users the tools they need to become autonomous and efficient in their day-to-day use of their software.
Better staff onboarding
Make training easier
Enhance the digital experience
Keep in touch with all your employees
Accelerate time-to-market
Cut costs
Improve user experience
Measure the level of adoption of your platforms and applications
Make your onboarding unique
Promote knowledge stickiness
Take action immediately
Track key performance indicators

Digital adoption for your customers
Simplify the use of your platforms and websites for your customers and suppliers by offering contextual help. Save time for your external partners, for more efficient and sustainable collaboration.
Simplify digital adoption
Streamline user onboarding
Improve customer and partner satisfaction
Increase the commitment and loyalty of your customers and partners
Improve user experience
Save time
Reduce frustration
Some key figures about Knowmore's digital acceleration
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Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.
Get the most out of your software
Knowmore in figures
of CAC 40 customers referenced by UGAP
of users
business applications for a single customer
country

Testimonials
"The flexibility of the solution, its adaptability to the agendas of the people being trained and its availability at all times make it an ideal tool for continuous training, consolidating and securing the transformation. Deputy Managing Director, in charge of transformation projects at Agence ANRU."
"Today our Customer Support teams are autonomous and responsive when it comes to creating and updating help or introducing new Qrew features. Chloé Quick MS."
"BNP wanted to enable branch advisors in close contact with customers and prospects to demonstrate "Mes Comptes" and guide them remotely when necessary. The bank also wanted to offer its customers a hands-on solution to familiarize themselves with "Mes Comptes" without the risk of making mistakes with their personal accounts.
Result: The number of unique visitors to the "Mes Comptes" simulator increased by 250%, with 24,000 unique visitors per month."

Software onboarding: the key to successful digital adoption

Emmanuel Esquieu looks back on 20 years of Knowmore

Interview with Francis Bernard, 1st CEO of Dassault Systèmes
Who is Knowmore and what is its expertise in digital transformation?
Knowmore is a French Editor with over 20 years' experience in digital adoption and learning platforms. We help companies and public services to facilitate and optimize the use of digital tools (applications and business software) to support the success of digital transformation projects. Knowmore is recommended by Consulting firms and integrators, and adopted by a growing number of software publishers.
How does Knowmore help overcome the challenges of digital transformation in different sectors?
Whatever the sector: Automotive, Aerospace, Food & Beverage, Banking & Insurance, Construction & Public Works, Retail & Distribution, Industry, Energy, IT, Luxury Goods, Healthcare, Telecoms, Transport or Public Services, Knowmore solutions enable better management and reduce the famous resistance to change curve. Our solutions simplify onboarding, improve the user experience, accelerate autonomy and, de facto, increase productivity.
What types of applications can Knowmore integrate into its digital adoption platform?
Knowmore's digital adoption platform is compatible with all types of applications, including CRM, ERP, HRIS, Supply Chain, PLM, CMMS, e-Procurement, collaborative tools, web portals accessible via PC, tablet or smartphone. Knowmore has worked on over 350 different applications. Every month, Knowmore creates new connectors compatible with its customers' business applications. What's more, our solution complies with the RGAA standard (accessibility for the disabled).
What is a Knowmore connector?
Knowmore creates a specific connector for each of your applications. A connector is used to configure the identification method for application elements (fields, frames, buttons, etc.). Although we've already created the connector for the ERP used by Company A, we're creating a connector for the same ERP for Company B. The connector guarantees the robustness of message hooking on the screens, so that they no longer point to the right place. Knowmore offers several strategies for attaching helpers to screens. Our technology recommends to the author the most appropriate way of attaching the help. The connector can also detect segmentation elements in the application (role, service, region, etc.), so as to offer helpers differentiated according to these criteria. Other methods are also possible for proposing assistance differentiated by user profile.
What are the key benefits of adopting Knowmore solutions for businesses?
Knowmore solutions accelerate the time-to-market of new information systems or new versions, reduce training costs, optimize onboarding, reduce support calls, increase the quality of data input, and improve the autonomy and experience of users / employees / partners. In fact, it's our customers who tell us so. Our solutions provide the tools for successful digital transformation projects in the short, medium and long term. Some of our customers have trusted Knowmore for over 20 years.
What support does Knowmore offer for implementing its solutions?
Implementing Knowmore solutions is simple. As anEditor or through its ecosystem, Knowmore offers customized support. A project manager can support you in pedagogical engineering and work with your teams in co-construction, or subcontract you to create some of the business aids. Right from the start of the project, during phase 1 or at its conclusion, Knowmore can transfer skills to your teams, enabling them to create new aids and keep them up to date. Knowmore solutions can be implemented in either V-cycle or agile mode. Knowmore solutions facilitate iterative project cycles. Knowmore also offers a hotline accessible by phone or email.