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Data protection declaration

I) Preamble

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  • We are Knowmore SA, 1 Rue Paul Mazy, 94200 Ivry sur Seine , France, a leading company in the fields of Digital Adoption and Digital Learning and responsible within the meaning of the General Data Protection Regulation (GDPR) (hereinafter referred to as "Knowmore"). This data protection declaration is addressed to all persons who visit our website and/or use a Knowmore application and/or make use of the services offered therein. This data protection declaration applies to all forms of use of our services, whether free of charge or subject to a charge.  

  • In the following, Knowmore would like to inform you about the data it collects and how it is used. It will also be explained to you that private applications and non-personal data about you are collected and stored electronically on our websites. All data is stored and processed by us in compliance with the applicable laws on data protection and data security of the European Union and France. Insofar as Knowmore processes personal data, this takes place exclusively for the respective purposes mentioned in this data protection declaration.

  • You can view, download or print out our current terms of use and our current KNOWMORE data protection declaration at any time at http://www.knowmore365.fr. This data protection declaration is also an integral part of our terms of use. Your agreement to this data protection declaration is a prerequisite for visiting our websites and applications, and for using our services.

II) Connection data

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2.1) Our websites and applications can be consulted at any time according to their availability without you having to provide any personal information. Knowmore records the following data without direct reference to any individual:

a. URL reference (the web page you are actually visiting)

b. IP address

c. Time and date of server consultation

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2.2) This data is stored by Knowmore or anonymized and used by a third party to ensure the proper functioning of our website, the provision of its contents, the detection and monitoring of any misuse and the improvement of our offer (e.g. through research, data analysis, etc.).

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2.3) Knowmore also collects and saves the data listed under point 2.1 from registered users, although use under point 2.2 takes place exclusively in anonymized form. It is no longer possible for a third party to make a connection with you on the basis of this data.

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2.4) As a result of the use of Knowmore websites or Knowmore applications by registered or freely accessing users, Knowmore does not collect any personal or anonymized data. Such data is recorded in a form that does not allow a link to be made with a specific person. Knowmore has the right to collect, use, transmit and publish non-personal data for any purpose.

III) Data relating directly to the individual

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3.1) A direct reference to you or the user concerned can only be made by Knowmore after registration. Any registration assumes that you agree to the disclosure of your personal data. In this context, our websites and applications record and store the following personal data in particular:

d. User data: title, first name, last name, company, telephone number, e-mail address, user name, password.

e. Connection data: Data as per 2.1

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3.2) Knowmore collects personal data in order to provide the services requested, to perform services prior to the contract, to process contracts and to improve our services and products.

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3.3) If we use your data for a purpose for which your consent is required by law, we will ask for your explicit consent. Your consent will then be documented in accordance with the rules of data protection law. You can revoke your consent at any time, with effect for the future and/or for future use of your data for advertising, market research and surveys. To revoke a given consent or to object, simply send a notice to Knowmore. To ensure prompt processing, please use the contact details below. There are no additional costs for this contact.

IV) Use of cookies

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4.1) Our website uses software to analyze the use of the website. The analysis of this data provides valuable information about user needs. This information helps us to further improve the quality of our offerings.

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4.2) Cookies are also used in this context. Cookies are text files that are stored on the site visitor's computer and thus make it possible to recognize a user on an anonymous basis. Cookies can generally be refused or deleted by making the appropriate browser settings.

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4.3) By using this website, you consent to the above procedure for analyzing usage.

V) Google Analytics: Data protection and opposition options

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5.1) This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will first be abbreviated by Google in the member states of the European Union or in other signatory states of the Treaty on the European Economic Area. Only in exceptional cases will your IP address be transmitted to a Google server in the USA and abbreviated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not linked to other Google data.

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5.2) You can prevent the storage of cookies by making the appropriate settings on your browser; please note, however, that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by the cookie about your use of this website (including your IP address) being stored by Google, and this data being processed by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=fr

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5.3) For further information on terms of use and data protection, please visit http://www.google.com/analytics/terms/fr.html or http://www.google.com/intl/de/analytics/privacyoverview.htm.

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5.4) Google tracking codes on this website use the _anonymizeIp() function. IP addresses are only used in abbreviated form to avoid direct reference to the person concerned.

VI) Newsletter

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6.1) If you have given your consent to receive regular offers and information by e-mail, the rules of this provision apply. Your e-mail address will not be passed on to other companies. Your consent to the use of your e-mail address for advertising purposes may be revoked at any time with effect for the future by clicking on the "Unsubscribe" link at the end of the newsletter or by sending an e-mail to unsubscribe@knowmore.fr.

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6.2) If you have subscribed to our newsletter or have given your consent to receive it, we use this data to communicate with you on a regular basis in accordance with your consent. This data is stored and processed for the sole purpose of sending relevant content to recipients. This data will not be passed on to third parties or merged with other data. The data will be stored until the recipient unsubscribes from the newsletter.

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6.3) We have the right to verify the authenticity and accuracy of your e-mail address from your other details.

VII) Retransmission to third parties

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7.1) All personal data is processed by Knowmore and is not passed on to third parties without your explicit consent.

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7.2) Without your consent, Knowmore will only collect, process or use your personal status and usage data insofar as this is essential for the processing of the contractual relationship and for the consideration and calculation of electronic information and communication services.

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7.3) Retransmission by Knowmore to third parties is also permissible where there is a legal obligation to do so. This applies, for example, to communication obligations in connection with the prevention, updating, coverage or monitoring of criminal information or the execution of sentences, including the protection and defense against risks to public security.

VIII) Transmission to third parties

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8.1) Subject to the cases expressly mentioned in these provisions, your personal data will not be communicated to third parties.

IX) Recording/deletion time

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9.1) Your data will be deleted or made anonymous as soon as your personal data is no longer required for the purposes for which it was collected or used in accordance with these provisions. Exceptions to this are personal data that must be stored beyond this period due to applicable legal texts or regulations.

X) Your rights

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10.1) You have the following rights at all times:

f. information about your personal data that we process,

g. correction of your personal data if it is incorrect or incomplete,

h. restriction of your personal data in the presence of correlative conditions, such as in particular in the event of strong suspicions of unlawful processing or in the event of opposition,

i. transmission of your personal data in a common structured and machine-readable format,

j. deletion of your personal data if there are existing legal grounds,

k. object to the processing of your personal data on grounds relating to your particular situation, unless Knowmore can demonstrate compelling reasons worthy of protection for the processing,

l. and lodge a complaint with us if you believe that we are processing your personal data in a prohibited manner. You also have the right to lodge a corresponding complaint with the supervisory authority responsible for us.

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10.2) Please contact us or send us your request by post or e-mail to the address given below. The respective processing of your request or your data shall take place without affecting the lawfulness of the processing carried out until receipt of your request. The processing of your request or your data must in any case be feasible for Knowmore.

XI) Data protection and security contact details

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11.1) Worldwide contact:

For any request concerning clause 10 above, please contact us at the following address:

Digital Protection Officer

Knowmore
1 Rue Paul Mazy
94200 Ivry sur Seine
FRANCE

Email: dpo@knowmore.fr

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