K-NOW : Your digital adoption platform
K-NOW, Knowmore's no-code Digital Adoption Platform (DAP), effectively supports your employees, suppliers and customers in the day-to-day use of their applications (CRM, ERP, HRIS, Supply chain, CMMS, PLM, e-procurement, collaborative tools, web portals, specific applications...). Optimize the digital transformation of your business processes with K-NOW.
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The benefits of DAP
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K-NOW for users
Simplify your daily routine with precise business information, directly in the application.
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Push: The right information in the right place
Let us guide you through your business software
Integrated business info
Feedback
+7 million users
-55%
training cost
+60%
user engagement
-50%
support inquiries
"By choosing K-NOW, our customer has clearly demonstrated its commitment to an enhanced user experience and simplified technology adoption. This tool isn't just a means of training, it's a gateway to wider digital adoption within the company."
"Thanks to K-NOW, we can now offer guided walkthroughs that unveil features and new versions of our software in an intuitive way. This marks a crucial step in our mission to make Val Software more accessible and simpler for all our users."
K-NOW for authors
Create customized guides and content without a single line of code.
Integrated Editor
Automated segmentation
Feedback campaigns
Multiple asset formats
A/B testing
7/7 support
Key benefits of the editing panel
Easily create and personalize your content with an intuitive, flexible tool designed to adapt to your needs and guarantee a smooth user experience.
Rich Media content
Selectthe template you want and quickly create your publications by adding videos, images, text, buttons.Publications by campaign
Testyour creations before going into production and plan the start and/or end of publication of your content.No-code
Easy to use, designed for quick learning.
"Knowmore's support in developing the Cristal guides went perfectly. I really enjoyed working with the project manager, because of her responsiveness and professionalism. We were able to deliver complex, high-quality guides in just one month."
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"France Travail's business applications include some 250 software packages. Today, guidance is deployed on more than 150 applications, enabling us to alert, support and guide advisors in their workflow on the various business tools."
K-NOW for decision-makers
Optimize strategy with detailed data and advanced analysis.
Predefined dashboards
Exportable statistics
Activity counters
Listen to your users
Key advantages
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"The idea behind using K-NOW is to improve customer relations by helping our customers and users make better use of our tools on a daily basis. But it also allows us to improve user support by providing adapted help in real time on our applications. K-NOW has enabled us to drastically reduce our support tickets and therefore save money."
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"K-NOW's interactive guides, known as guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements allow us to accompany and onboard, in a simplified way, our employees within our branches and subsidiaries in an industry that is increasingly regulated."
Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.
Discover our applications
Our solutions
Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.
Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.
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Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.
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Our partners
Success stories
Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.
What is K-NOW?
K-NOW is a Digital Adoption Platform designed to facilitate the onboarding and day-to-day use of various business applications. K-NOW accelerates the digital transformation of business processes.
How does K-NOW improve digital adoption?
K-NOW offers onboarding paths, intelligent guidance and alerts tailored to user profiles for a better experience. K-NOW is no-code.
What types of applications does K-NOW support?
K-NOW is compatible with all types of web application, and progressive web app CRM, ERP, SIRH, PLM, GMAO, Achat in Saas pu On-premise.
Is K-NOW suitable for an international audience?
Yes, K-NOW's aids and guides are multilingual. Users are accompanied in the language of their choice.