Experts in digital business transformation

For over 20 years, Knowmore solutions have been supporting employees, suppliers and customers, enabling them to learn and use their CRM, ERP, HRIS, supply chain, PLM, CMMS, e-procurement, collaborative tools, web portals and specific applications effectively... Knowmore rethinks Digital Application Adoption by merging Learning and Usage.

Digital adoption

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Who we are

Knowmore was born of a simple question: how to reposition the employee at the heart of a successful digital transformation for companies and organizations? As the very first software company publishing a Digital Adoption Platform, Knowmore has been helping companies and public services for 20 years, facilitating user adoption and engagement with their applications.

They trust us

Our customer references

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Pioneering DAP - 20 years...and counting

2024

+350 applications

Our customers' commitment to digital transformation is confirmed by the support we provide for their business and internal development projects, including PLM, MES, CMMS and EAM solutions. Knowmore expands its ecosystem of consulting firms, integrators and software publishers to accelerate the impact of change management, training and digital adoption of business and collaborative tools. Knowmore obtains its 1^st CSR certification.

2022

Reaching 3.4M users

Knowmore pushes its digital communication and takes part in over 20 trade shows and editors' user clubs. Present in all business verticals, Knowmore is gaining more traction in the Banking, Insurance, Industry, Public Service, Retail, Telecom and Energy verticals.

2020

Airbus and Knowmore: a collaborative innovation

A new solution inspired by Lean Management was born from this collaboration. K-VALUE provides dashboards and KPIs about user experience, usage, walkthroughs and adoption rates, providing you the keys to optimizing application use.

2019

Knowmore solutions reach more people

K-NOW is now adopted and used daily by 1,000,000 users in over 20 countries in the aeronautics, telecommunications, energy, utilities and hospitality sectors.

2018

Security: we take it seriously

Knowmore solutions are consistently validated during test and security audits carried out by key accounts. Naturally, Knowmore is 100% RGPD compliant.

2017

Knowmore in public service

Referenced with the UGAP - Union des Groupements d'Achats Publics -, Knowmore solutions are deployed in the public sector either directly or through channel partners: Ministère de l'Education Nationale, Pôle Emploi.

2016

A recognized player in digital transformation

Knowmore has been selected as one of the key players in financial innovation, and is part of the Finance Innovation competitiveness cluster.

2015

Solutions
SAAS

Knowmore, expert in the digital transformation of companies, launches the Saas version of the K-NOW Digital Adoption Platform. The platform is certified on Europe's largest Information System, and supports 80,000 active Orange users in learning and using 40 applications on a daily basis.

2014

Innovation Awards and already 8 Trophies

Knowmore is recognized as an innovative company, and has received several awards for its proven, immersive and fun application simulation technology, which is faithful to business applications: Orange Digital Awards, Michelin Trophée for change management and digital transformation of companies.

2013

UX: High-Performance Users

More than 400,000 users worldwide benefit from Knowmore's immersive and highly interactive learning solutions during digital transformation projects, information system changes, deployments or upgrades of strategic applications.

2010

1st International Deployments

Leading international corporations rely on Knowmore, which still offers the best application simulation technology today. The simulator faithfully reproduces the leading ERP packages SAP, IBM and Oracle, CRM Salesforce and specific applications.

2004

1st customers : Banks

Several major French and international banks are rapidly adopting Knowmore: Crédit Agricole, Société Générale, BPCE, La Banque Postale, CIC and HSBC.

2001

Creation of Knowmore

Emmanuel Esquieu (CEO) and François Fraysse (CTO) found Knowmore, the French Editor of the application simulation workshop. They register the concept of the first Digital Adoption Platform (DAP) with INPI and test K-NOW on premise at France Telecom.

Some key figures about Knowmore's digital acceleration

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40%

CAC 40 clients
referenced by UGAP and RESAH

Countries

million users

130

business applications for several of our clients

Awards and prizes

Change Management Trophy

Oracle User Clubs Michelin and its partner Knowmore win the 7th Oracle User Trophies

Digital Awards

Orange Coaching Digital Trophy 1st innovative Group IT project

Change Management Trophy

CEGOS Awards 1st E-Learning project in the Deployment category

The management team

Emmanuel Esquieu

CEO and Founder

Expert in change management and IT performance support. In 2001, he founded a France Telecom spin-off, Knowmore Editor Digital Learning and Digital Adoption software for business and office applications.

François Fraysse

CTO and co-founder

Change management expert, co-founder of Knowmore and 29 years' experience in IS deployment and change management.

Fabien Taillandier

COO Knowmore

Expert in project management and business organization. 28 years' experience in project management and transformation programs.

Patrick Reboul

CSMO Knowmore

Expert in business development and management, 30 years' experience in sales management, marketing and project management to define and implement winning strategies.

Francis Bernard

Sr Executive Adviser-Board Member

Business management expert, 1st Managing Director and creator of Catia software (Computer Aided Design and Manufacturing), Dassault Aviation - Dassault Systèmes

Our ecosystem

Over the years, Knowmore has built up an ecosystem in France and abroad capable of supporting companies' digital transformation projects: Digital Learning - Digital Adoption, in order to serve large and medium-sized organizations or public services as closely as possible to their users' expectations.

They trust us

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Our listings

Integrations

Get the most out of your software

Connect and simplify the use of your business applications to accelerate your digital transformation. Easily integrate all necessary applications and optimize software use by your teams, for maximum performance.

Integration of

SAP

SAP S/4HANA Cloud is an ERP designed to meet the needs of...

Integration of

Workday

Workday lets you make fast decisions...

Integration of

Dynamics 365

Dynamics 365 combines CRM and ERP into a suite of business applications

Integration of

Salesforce

World leader in customer relationship management solutions, Salesfo...

Integration of

Ivalua

Ivalua is a powerful software package for managing purchasing, procurement and supply chain management.

Integration of

3DX

The 3DEXPERIENCE platform from Dassault Systèmes offers a unique...

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All software

Testimonials

"The flexibility of the solution, its adaptability to the agendas of the people being trained and its availability at all times make it an ideal tool for continuous training, consolidating and securing the transformation. Deputy Managing Director, in charge of transformation projects at Agence ANRU."

Deputy Managing Director in charge of transformation projects - ANRU

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"Today our Customer Support teams are autonomous and responsive in creating and updating help or presenting new Qrew features."

Chloé Santos Cottin - QuickMS

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"BNP wanted to enable branch advisors in close contact with customers and prospects to demonstrate the "Mes Comptes" application and guide them remotely when necessary. The bank also wanted to offer its customers a solution that would enable them to familiarize themselves with "Mes Comptes" without the risk of making mistakes with their personal accounts.

Result The number of unique visitors to the "Mes Comptes" simulator increased by 250%, with 24,000 unique visitors per month
‍
Digital Experience Manager - BNP Paribas CIB

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