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Accelerate digital adoption with K-NOW: The complete solution for your employees and customers

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Salesforce user adoption

K-NOW facilitates the adoption of Salesforce, whether Sales Cloud, Marketing Cloud, Salesforce Lightning or Service Cloud, with interactive guides integrated directly into the interface. This approach enables your teams to quickly familiarize themselves with the tool, while reducing training requirements and support requests, for increased productivity and an optimal user experience.

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Disseminate the right information at the right time

K-NOW push notifications inform your teams in real time of important updates, tips or reminders, directly in Salesforce. This ensures targeted, effective communication.

Train your users directly in Salesforce

K-NOW offers integrated, interactive step-by-step guides to help your users get to grips with your Salesforce applications quickly and efficiently.

Improve input quality and reduce errors

Thanks to K-NOW's context-sensitive tooltips, your users benefit from instant and precise help during data entry. These tooltips appear by hovering over key elements, clarifying processes and minimizing user errors.
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Optimize Salesforce adoption: A complete solution for your teams

Salesforce is the ideal platform for creating business applications and centralizing your data, while offering powerful solutions for improving sales, customer service, marketing and e-commerce. It enables your teams to sell more effectively, streamline services, and improve customer satisfaction and loyalty thanks to a centralized view of every interaction. What's more, Salesforce optimizes your marketing actions and boosts the impact of your campaigns through personalized experiences and multi-channel approaches.
K-NOW is on more than 350 applications
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Knowmore in figures

40%

of CAC 40 customers referenced by UGAP

+7M

of users

130

business applications for a single customer

70

country

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Testimonials

"The flexibility of the solution, its adaptability to the agendas of the people being trained and its availability at all times make it an ideal tool for continuous training, consolidating and securing the transformation. Deputy Managing Director, in charge of transformation projects at Agence ANRU."

- Person

"BNP wanted to enable branch advisors in close contact with customers and prospects to demonstrate "Mes Comptes" and guide them remotely when necessary. The bank also wanted to offer its customers a hands-on solution to familiarize themselves with "Mes Comptes" without the risk of making mistakes with their personal accounts.
Result: The number of unique visitors to the "Mes Comptes" simulator increased by 250%, with 24,000 unique visitors per month."

- Person

Success stories

See more

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

Testimonials
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