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Change management: steering successful transformations

You're at the heart of digital transformation. Knowmore helps you engage teams, measure adoption, and minimize resistance to change, without overload.

Your challenges

The challenges facing change managers in the face of digital transformation

Change management managers play a key role in the success of digital transformation projects. At the interface between business teams, HR, CIOs and sponsors, they must align stakeholders, engage users, and ensure theassimilation new tools and processes. But this strategic role comes up against many operational obstacles.

Reducing resistance to new tools

Employees often perceive change as an imposition. Without appropriate support, this leads to rejection, poor adoption and even loss of commitment.

Measuring real adoption in the field

There's a gap between technical deployment and day-to-day use. Without concrete data onassimilation, it's difficult to adjust action plans or reassure sponsors.

Industrializing the change management process

As projects multiply, it becomes essential to structure a method that can be duplicated, measured and integrated into users' day-to-day work.

our answers

Large-scale, frictionless change management

Key features for effective change management

The tool that facilitates change management

On-board guides

Employees are supported directly in their business tools, as they perform their tasks. This reduces errors, reinforces understanding and makes change more fluid.

Conditional paths

Paths adapt automatically according to the role, level of use or context of the employee. So every user receives the right support, at the right time.

Integrated feedback

Users can report bottlenecks in real time. This feedback enables the Change Manager to quickly identify areas of friction and adjust the support provided.

Adoption indicators

Clear visibility on usage rates, software adoption trends and user behavior, to drive transformation based on factual data.

Simply manage large-scale digital change

Preparing for change

Anticipate obstacles to adoption with support integrated into business tools. Structure your digital change management projects with progressive, real-time training courses, adapted to each population.

Aligning stakeholders

Facilitate collaboration between IT, business and sponsors thanks to data-driven change management: user feedback, targeted alerts, real-time monitoring of adoption.

Measuring the impact of exchange rate actions

Manage your change management strategy with key indicators forassimilation, user commitment and skills development. Deploy your transformation plans on a large scale, without recreating them each time.

Support, train, measure

K-NOW

contextual guidance

Support your employees in real time with their business tools for frictionless adoption.

K-STUDIO

immersive training

Realistic simulations to learn by doing, reinforcing mastery and commitment.

K-VALUE

strategic steering

Measure, analyze and adjust on an ongoing basis - adoption, impact, ROI, it's all there to guide your decisions.

Measurable benefits for change managers

30-50% reduction in resistance

Fewer obstacles in the field, thanks to tailored support that's seen as useful rather than imposed.

55% reduction in initial training time

Users can upgrade their skills directly within the tool, without the need for long, costly traditional sessions.

+60% effective adoption within the first 30 days

Step-by-step guidance ensures rapid learning, with no tunnel effect between go-live and assimilation.

Visibility of invisible friction zones

Usage and feedback data highlight real bottlenecks, where internal surveys often miss the mark.

"Verbatim

François Rexer

Concrete levers for managing change

Interactive tool guidance

Supports users directly in their business applications, without external documentation or overload.

Creating immersive simulations

Offer a realistic, fluid and engaging grip to train effectively without mobilizing the real environment.

Monitoring adoption and usage KPIs

Precisely measure fieldassimilation , friction points and changes in usage by population.

IT-independent design and distribution

Create and manage your own support content, even for complex or sensitive tools.

Safe, compliant environment

Protect critical data in simulations and control content distribution within a robust framework.

CREATE THE CONDITIONS FOR SUSTAINABLE TRANSFORMATION

Managing change doesn't have to be an obstacle course. Give your teams the means to act quickly, well and at the right time, with solutions designed for the field.

Key advantages

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Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.

Discover our applications

Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Step-by-step exercises

Guided tours or videos

Quizzes - Evaluations

100% realistic SCORM® format

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Onboarding - Feedback by user profile

Intelligent and conditional guidance

Instant access to all your content

Multilingual and localized

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.

Real-time KPIs

User engagement indicators

Assessment of user adoption

Suggestions for optimizing digital adoption

Our partners

Partner with us

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

Val Software

Action Logement Services

QuickMS

Testimonials

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FAQ

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What is K-NOW?

K-NOW is a Digital Adoption Platform designed to facilitate the onboarding and day-to-day use of various business applications. K-NOW accelerates the digital transformation of business processes.

How does K-NOW improve digital adoption?

K-NOW offers onboarding paths, intelligent guidance and alerts tailored to user profiles for a better experience. K-NOW is no-code.

What types of applications does K-NOW support?

K-NOW is compatible with all types of web application, and progressive web app CRM, ERP, SIRH, PLM, GMAO, Achat in Saas pu On-premise.

Is K-NOW suitable for an international audience?

Yes, K-NOW's aids and guides are multilingual. Users are accompanied in the language of their choice.