How to facilitate the demonstration of the Mes Comptes mobile app by BNP Paribas Advisors

You can access the My Accounts simulator in demo mode via your cell phone IOS or Android

Context

The Mes Comptes application makes it easy for individuals to carry out their banking transactions on desktop and mobile.

BNP Paribas wants to enable branch advisors in close contact with customers and prospects to demonstrate Mes Comptes and guide them remotely when necessary. The bank also wants to offer its customers a hands-on solution to familiarize themselves with Mes Comptes, without the risk of making mistakes with their personal accounts.

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Objectives

BNP Paribas has many objectives and is looking for a demonstration mode :

- Enriched 100% interactive. A large part of the app will have to be accessible in end-to-end demo mode.

- 100% identical to the My Accounts app in production. All buttons, tabs, lists, menus, calendars, tables, etc. will be clickable in demo mode.

- A naturally anonymized data set

- Quick and easy to update with new features in the My Accounts app

- Accessible on-line and off-line on IOS and Android mobiles.

Solution

Among the various options studied, Knowmore's K-STUDIO solution, already in contact with FRB - My Campus, was chosen.

K-STUDIO lets you create a virtual replica of an application or website. The simulation available on the BNP Paribas website, identical to the Mes Comptes app, fully meets BNP Paribas' objectives.

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Results

The number of unique visitors to the Mes Comptes simulator increased by 250% to 24,000 per month.

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