BFM innovates as it changes its core banking IS
of CAC 40 customers referenced by UGAP
of users
business applications for a single customer
country
Context
BFM migrates to a new core banking information system comprising several applications, including Sopra Banking Software, formerly Sab.
Objective
The BFM wants to support and accelerate the digital adoption of its 230 users.
During the scoping phase, the Change Deloitte team team recommended an innovative solution to support this major information system change.
Solution
BFM chooses Knowmore's GPS Application and carefully studies the application simulator.
K-NOW is installed on premise to support 230 users.
Deloitte works with BFM to co-produce guides and messages based on jointly-developed storyboards.
Any questions?
You need to support hundreds or thousands of users on an application, you want to train them at very short notice, you're looking to reduce support costs, you're on the lookout, you have a project or you'd like to find out more?
