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Digital transformation

Boost your digital transformation with our Digital Adoption Platform (DAP), an innovative solution that simplifies your digital transition, optimizes the user experience at every interaction, and accelerates the adoption of digital technologies. Discover how our customized approach can revolutionize your business for lasting success.

Digital adoption

Demo

Knowmore: A response to the challenges of digital transformation

In a world where almost one in three employees feels "overwhelmed" by digital technologies, companies face a dual challenge: rapidly integrating new solutions while ensuring that every member of the team can use them effectively. Intensified technological investment requires constant adaptation, which can be disruptive without the right approach, affecting productivity and the achievement of strategic objectives.

Knowmore revolutionizes the user experience by integrating interactive guides directly into everyday tools through its digital adoption platform. Our guides work like an application GPS, simplifying software adoption worldwide.

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Our holistic solution enables :

Train employees directly within their applications, adapting training to business processes and specific functionalities.
Interact seamlessly, delivering relevant messages at the right time to maximize engagement and effectiveness.
Support users without interrupting their work, by providing the necessary help directly in the application in use.

With Knowmore, simplify your digital transformation and rapidly maximize your return on technology investment.

Our solution

Action Logement Services is the result of the merger of 20 CILs. The transformation project resulting from this merger involved converging all the information systems into a single one. K-NOW greatly facilitated training and acculturation around this new information system, ensuring step-by-step, ongoing support for all our employees.

- Pierre-Yves Thoreau - Executive Vice-President - Transformation & Organization

Knowmore in figures

+60%

user engagement

-50%

support inquiries

+55%

reduced training costs

Optimize the impact of your digital transformation

K-Now GPS Appliance is designed to simplify digital transformation.
Here's how we do it:

Accelerated software adoption

Make it easy to integrate and use your software without requiring modifications to your existing platforms, accelerating user adoption.

Contextual training

Integrate training directly into your applications to minimize the learning curve and maximize the effectiveness of user adoption.

Customized guidance

Develop interactive guides that help users navigate and master specific tasks, facilitating the adoption of new features.

User behavior analysis

Our advanced solution examines users' interactions with your systems to detect obstacles and optimize the user experience.

Software performance measurement

Keep an eye on the performance of your applications with our real-time monitoring tools, enabling fast, informed decision-making.

Digital adoption

Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Step-by-step exercises

Guided tours or videos

Quizzes - Evaluations

100% realistic SCORM® format

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Onboarding - Feedback by user profile

Intelligent and conditional guidance

Instant access to all your content

Multilingual and localized

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.

Real-time KPIs

User engagement indicators

Assessment of user adoption

Suggestions for optimizing digital adoption

Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.

Discover our applications

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

HSBC Cybersecurity

A major French luxury brand

Val Software

FAQ

What is digital transformation?
Why is it important for my company?

Digital transformation involves the use of digital technologies to improve processes, productivity and the customer experience. It is important because it enables companies to remain competitive and adapt to a constantly changing environment.

How can Knowmore help my company with its digital transformation?

Knowmore offers K-Now Application GPS, a solution designed to simplify digital transformation by analyzing user behavior, providing personalized guidance and measuring application performance, thus facilitating the adoption of digital technologies.

How does K-Now's user behavior analysis work?

K-Now GPS Application analyzes user interactions with your business applications, identifying friction points and areas for improvement. This in-depth analysis enables you to optimize the user experience.

What are the advantages of customized guidance systems?

Personalized guidance enables your users to learn and perform specific tasks within your applications. This simplifies the adoption of new functionalities and reduces the need for external training and technical aids.

How does Knowmore measure application performance?

Knowmore provides real-time performance indicators for your applications, enabling you to track usage and identify areas for improvement.