Tools for successful change management
Introduction
The emergence of new technologies, strategic reorientation, the introduction of new processes, the management of disruptive and ambitious projects... Change management is an unavoidable step that still represents a major challenge in terms of both agility and management. By deploying and promoting the adoption of key, adapted tools, you can encourage employee buy-in and facilitate a smooth transition. Discover some of these key tools, designed to orchestrate change activities harmoniously.
Change management: an indispensable asset
The global pandemic has profoundly altered the relationship some employees have with work and their company. In 2016, for example, Gartner's "Workforce Change" report showed that 74% of employees were keen to support their company's organizational changes. This figure has fallen drastically to 38% in 2022. This paradigm shift represents a real HR challenge in terms of management, long-term employee retention and recruitment. At the same time, we are witnessing the rapid deployment of new technologies such as artificial intelligence, Big Data, IoT (Internet of Things), automation and robotization, as well as the digital twin, all of which require companies in all sectors to be extremely agile. This tension makes change management essential, and while it requires a real strategy to succeed, it can be facilitated and accelerated by the implementation of internal tools that will facilitate the support and digital adoption of employees, as well as the planning of innovative and ambitious projects.
The best tools for managing change
Monday RH, a versatile platform
Monday RH is a platform for centralizing all HR issues: recruitment tracking, employee integration processes and status, leave and appraisal management... It also offers automation of certain repetitive tasks, and its open API can be connected to Jira, Gmail, Salesforce...
- Advantages: the tool's great versatility, addressing HR issues while offering broader functionalities such as project management.
- Disadvantages: the deployment and customization phase can be tedious.
- Target market: an agile and robust tool that can be used by start-ups and large corporations alike.
Notion, the tool favored by our teams
When it was launched, Notion was primarily a tool for managing technical and design project documentation. Its playful, highly intuitive interface quickly made it a favorite among employees themselves. Since then, numerous functionalities have been added to extend its possibilities. Today, Notion is a full-featured project management tool, enabling the creation of follow-up workflows, task automation (with Automation Hub) and, very recently, text generation thanks to conversational AI.
- Advantages: its fun interface and low learning curve.
- Disadvantages: requires strict role management.
- Target: small and medium-sized businesses with a focus on team agility and autonomy.
Peakon, taking the pulse of your teams
Peakon is a tool designed primarily for HR. It can be used to assess and monitor employee engagement, and to rapidly implement HR strategies. On the employee side, it offers, for example, a pulse check and the possibility of posting comments. HR staff, meanwhile, can consult dashboards in real time, and obtain precise reports and analyses.
- Benefits: a specialized HR tool.
- Disadvantages: pricing can be high.
- Target: Peakon is aimed at medium-sized and large companies managing large teams.
K-NOW, for successful onboarding and accelerated adoption
K-NOW is a digital adoption and learning platform (DAP) that facilitates the onboarding and training of employees on all tools deployed internally, from CRM applications to ERP, HRIS and CMMS. Intuitive, it has a low learning curve for HR departments and employees alike. What's more, it's a robust and efficient tool that can increase user engagement by +60%.
- Benefits: K-NOW offers onboarding for over 300 applications (Workday, SAP, Salesforce, Oracle, Microsoft Dynamics, Cornerstone, Google Suite...).
- Disadvantages: the tool is accessible via a web browser, and is not available as an application.
- Target: SMEs and major corporations. K-NOW benefits from solid references: Orange, Airbus, RATP, Crédit Agricole, BPCE, Safran...
Jira, for the most ambitious projects
Jira is a project management tool originally designed for technical teams, offering a ticketing system to manage incidents and allocate them efficiently to operating teams. Today, its functions are more generalized: the tool offers a complete range of functionalities for piloting ambitious technological projects in real time.
- Advantages: Jira offers comprehensive, customizable dashboards for real-time project tracking and management.
- Disadvantages: the tool requires a certain amount of mastery and familiarization before it can be used to its full potential.
- Target: companies with high stakes in prioritizing projects and associated tasks.