Digital Adoption · Training · Analytics

Your business tools become intuitive to use.

Knowmore guides each employee directly within their applications, transforms training into a hands-on experience, and measures the actual usage of your software portfolio.

+7million users supported
70countries covered
20+ yearsof on-the-ground expertise
−50%
in support calls for certain projects
They trust us
Logo AIRBUSLogo ACCORLogo ANRULogo AGIRC-ARRCOLogo INTERMARCHÉLogo FRANCE TRAVAIL
The Knowmore Suite

One platform, three ways to accelerate adoption.

Provide guidance at the right time, learn without risk, and make decisions based on reliable data.

K-NOW 

Your users’ co-pilot, right inside the app.

Step-by-step guides, contextual alerts, and data validation to provide assistance without interrupting work.

Contextual guidance exactly when it’s needed
No-code creation by business teams
Fewer errors and support requests
Discover K-NOW
 
 
Step 2 of 4

Fill in this field with the project code listed in your request.

 
−50%fewer support calls
−60%training time
30–50%faster adoption
K-STUDIO 

Train in real-world scenarios without affecting production.

Create interactive simulations that accurately replicate your software so users can practice, test, and measure their progress.

Realistic and secure environments
Interactive learning scenarios
Accurate progress assessment
Discover K-STUDIO
 
Hands-on exercise

Create a new folder and complete the three steps of the process.

 
 
−50%in training costs
÷2in design time
+30% potential retention
K-VALUE

See what is being used, understood, and actually adopted.

Centralize usage and feedback data to prioritize your actions and objectively measure the ROI of your transformations.

Map actual app usage
Identify pain points and roadblocks
Monitoring by business line, user group, or application
Discover K-VALUE
 
 
 
 
 
 
30%potential savings on licenses
−50%reduction in anticipated system crashes
1view to manage the application portfolio
 
 
A continuous approach

From discovery to mastery, without interruption.

Knowmore combines guidance, learning, and assessment in a cycle of continuous improvement.

01

Understanding usage patterns

Identify pain points, critical tasks, and the target groups to support.

02

Create the Experience

Design guidance and simulations tailored to business processes.

03

Deploy at scale

Enable support for your internal applications and off-the-shelf solutions.

04

Measure and optimize

Track actual adoption, address pain points, and demonstrate the benefits.

40%

of CAC 40 companies among the organizations we support

+400

business applications supported in select client environments

70

countries covered by Knowmore deployments

+7M

users exposed to Knowmore solutions

Concrete solutions

For every transformation, a use case to secure.

ERP

ERP Deployment

Accelerate onboarding and reduce errors after going live.

HR

HRIS Adoption

Simplify HR processes for employees and managers.

CRM

CRM Quality

Ensure the right processes are adopted and improve the quality of data entered.

IT

Application Support

Reduce repetitive support requests by providing in-app help.

ONB

Digital Onboarding

Help new employees become self-sufficient more quickly.

AI

New AI Applications

Support the adoption of Copilot and generative assistants in everyday work.

Compatibility

Knowmore supports your users with the tools they actually use.

Whether using off-the-shelf solutions or in-house applications, the support framework remains consistent.

Intermarché
Intermarché × Knowmore

Supporting thousands of users without slowing down business operations.

“Guidance is available exactly when the user needs it.”

An approach particularly well-suited for multi-site deployments, complex applications, and rapidly evolving processes.

Explore customer stories
Trust & Compliance

A platform designed for demanding environments.

ISO 27001
GDPR
SAP Partner
UGAP / RESAH
Hosting in France
SSO
International Deployment
Dedicated Support
FAQ

Frequently asked questions.

What is a digital adoption platform?

A software layer that sits on top of applications to guide users, provide contextual information, and measure actual usage.

Does Knowmore work with internal applications?

Yes. The platform can support both off-the-shelf applications and in-house tools, as long as they are accessible within the target work environment.

Can business teams create the guidance?

Yes. Content can be designed without coding by business experts or training teams, with appropriate governance.

How long does it take to deploy the solution?

The timeframe depends on the scope, the number of applications, and the use cases. The first workflows can generally be set up quickly in a pilot environment.

How is ROI measured?

Primarily by tracking the decrease in support requests, the reduction in errors, training time, growth in usage, and the streamlining of the application portfolio.

Let’s look at a real-world example

Show us your application. We’ll show you the experience your users could have.

A personalized demo based on your business challenges and tools.