Successfully adopting a digital workplace

Succeed in your transition to an efficient, high-performance, collaborative digital workplace

The “digital workplace” was born from the need to unify the technologies used in the company (e-mail, HR applications, videoconferencing tools, etc.). The digitalization of organizations, telecommuting, data sharing, etc. have made it an issue, against a backdrop of efficiency and collaboration. Let’s talk about the employee experience.

Discover how to make a successful transition to an efficient digital workplace, with 360Learning‘s teams…

What is a digital workplace?

A digital workplace is a work ecosystem that has truly emerged as a result of recent upheavals in work codes and the need to digitalize processes. It’s about unifying and pooling all digital technologies to create a coherent system and foster digital collaboration between all employees, wherever they are.

The digital workplace transforms the employee experience in depth. It implies a restructuring of work methods and tools to satisfy, in particular, the new hybrid work modes, which call for more flexibility.

What are the functionalities of a digital workplace

Within an organization, the digital workplace must enable :

• Interconnection via collaborative tools : by simplifying the daily exchanges between the actors, whatever their language, their location. This includes online communication tools, video and chat solutions, etc.
• Online storage : accessible to the entire company, at any time, for easy and fair access to information.
• Knowledge management and sharing systems : on-the-job learning “in the flow of work”, for a fluid and continuous increase in skills.
• A corporate culture as a driver for a sense of belonging : despite the distance and digital exchanges, the creation of links and commitment.

What are the challenges of a digital workplace?

One of the major challenges of the digital workplace concerns the relationship with people: technology must serve people, not the other way around. The tools of this digital ecosystem must be designed by and for employees.

Thus, the advantages of a digital workplace are to :

• Enable remote working and promote accessibility : several hybrid working models are emerging, with various rhythms of presence in the office and teleworking. They avoid employees wasting time in transport and ensure a better work-life balance.
• Ensure a real competitive advantage : by decentralizing training, it promotes collaborative learning and knowledge sharing through peer-to-peer exchanges.
• Increase productivity : a holistic approach integrates the different tools together. The best analyses are drawn from them, thanks to a finer project management, than from simple e-mail exchanges.
• Facilitate asynchronous exchanges : the written word remains the best way to communicate, and therefore to step back and focus. As Steve Glaveski says in the Harvard Business Review: “Asynchronous communication predisposes individuals to better decision making because it increases the time it takes to respond to requests. When you’re on the phone or on video, you have to make decisions in real time, whereas if you communicate via email, you have more time to think about your response.”
• Improve the employee experience and foster well-being at work : simplified access to well-tuned work tools provides the right information at the right time.

What is the role of training in adopting a digital workplace?

Once the digital workplace strategy has been defined, the deployment must be detailed to all employees. Training is therefore crucial to support the adoption of a digital workplace. It ensures visibility, so that the change can be approached calmly and the progress of the project can be communicated step by step.

The challenge of training for the digital workplace is to create sufficiently comprehensive courses to use these new work spaces. This implies having common foundations and specific modules to explain the why, the how, and to quickly increase skills.

It is by federating the various stakeholders around this training that the adoption of the digital workplace will be a success. Thanks to a collaborative learning approach, the human dimension is brought to the forefront. Learners, who discover how the digital workplace works, can get involved in the training by interacting via comments and asking questions to the course authors.

Today, setting up a digital workplace is no longer an option for companies. More than the integration of collaborative tools, instant messaging, an intranet, storage spaces… it is their connection to each other, their accessibility everywhere and all the time, that create an efficient work environment. A digital workplace is not only a means to improve business performance, but also to enhance the employer’s brand on the employee and candidate side, and brand preference on the customer side.

Knowmore Solutions are compatible and complementary with the 360Learning LMS and help accelerate and optimize the successful deployment of a digital workplace.

About 360Learning

360Learning helps organizations accelerate the sharing of skills for talent, customer and partner development. With the Learning Management System (LMS) designed for collaborative learning, training departments address the need for skill growth through the power of internal expertise, instead of top-down training. 360Learning offers a Suite of solutions to integrate and develop new employees, train field teams, and support customers and partners.

360Learning supports more than 1,700 customers, with over 400 employees spread across France, Europe and the United States. Since 2013, $240 million has been raised.