Optimising the efficiency of HR teams is becoming a strategic issue for companies. But how can this be achieved in practical terms? HR process mapping provides a relevant answer. By providing a precise overview of procedures and stakeholders, it enables areas for improvement to be identified quickly.
Process mapping involves visually modelling an organisation’s various processes to obtain an overview of how they operate.
In practical terms, the map identifies and describes in detail all the stages making up HR procedures, from initiation to completion. Each activity is entered with its characteristics: inputs, outputs, people involved, tools used, deadlines, etc.
Processes are represented in the form of diagrams, generally workflows. These illustrate the sequence of tasks, validation loops, decision-making circuits and interactions between departments.
Mapping can be read at both micro and macro level, making it a comprehensive reference on the organisation of HR processes. It documents precisely how they are constructed and how they operate internally. What’s more, this modelling is essential for improving efficiency.
Process mapping enables in-depth improvements to be made to a company’s internal organisation. By accurately modelling procedures, it provides an overall vision for identifying areas for optimisation. Mapping is therefore an essential prerequisite for any action to transform existing processes.
Mapping also aims to streamline and simplify processes. By analysing each stage in detail, it identifies irritants and points of complexity that need to be eliminated. Eliminating these frictions helps to make procedures more agile.
Mapping also strengthens process governance. By documenting them exhaustively, it establishes rigorous frames of reference that can be understood by everyone involved. This documentation constitutes a standard for managing workflows.
Finally, modelling the end-to-end interactions in the processes facilitates collaboration between teams. Everyone has a clear view of their contribution to the overall workflow, which improves coordination.
There are a number of benefits to be gained from creating a process map:
Mapping therefore provides an extremely accurate snapshot of how processes are organised, a prerequisite for taking action to improve their performance.
Process mapping follows a rigorous, multi-stage methodology:
This involves formalising the purpose of each HR workflow: what is its purpose? What added value does it deliver? What results should it produce?
For each process, list exhaustively the deliverables that must be provided at the end of its execution.
Identify all the internal and external stakeholders involved in the HR workflows.
This involves listing the tools, applications, documents and logistical resources used to carry out the tasks.
Identify the legal frameworks and business rules that apply to the processes.
Accurately model the sequencing of tasks, validations and decision loops for each workflow.
Analyse irritants and areas for optimisation or automation in each process.
This methodology guarantees a tailor-made mapping, a faithful reflection of the existing situation, which opens the way to prospects for development.
In conclusion, investing in an in-depth mapping of HR processes is a real lever for progress. By meticulously modelling HR procedures, mapping provides an in-depth understanding of how they are constructed and how they interact. This overall view sheds light on the concrete levers to be used to streamline and optimise the organisation of processes.
Armed with this information, HR teams can embark on an in-depth transformation of their processes, guaranteeing greater agility and performance. In this way, the mapping provides a solid foundation on which to build a digitised, simplified HR organisation focused on added value.
Don’t let complexity slow you down. Find out today how Knowmore can help you achieve operational excellence. Contact us for a demonstration of our solutions!
