24.10.2024
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In an era where nearly one-third of employees are overwhelmed by digital technologies, companies face critical challenges. They need to rapidly integrate new technologies while ensuring that each team member is proficient with them. The increase in technology investments requires ongoing adaptation. Without a targeted approach, this rapid evolution can disrupt workflows, hinder productivity, and compromise the achievement of strategic objectives.
Knowmore is revolutionizing the user experience by embedding interactive guides directly into everyday tools via its digital adoption platform. Our guides function like an application GPS, simplifying software adoption worldwide.
Our holistic solution enables:
With Knowmore, simplify your digital transformation and rapidly maximize your technology investment return.
In an era where nearly one-third of employees are overwhelmed by digital technologies, companies face critical challenges. They need to rapidly integrate new technologies while ensuring that each team member is proficient with them. The increase in technology investments requires ongoing adaptation. Without a targeted approach, this rapid evolution can disrupt workflows, hinder productivity, and compromise the achievement of strategic objectives.
Knowmore is revolutionizing the user experience by embedding interactive guides directly into everyday tools via its digital adoption platform. Our guides function like an application GPS, simplifying software adoption worldwide.
Our holistic solution enables:
With Knowmore, simplify your digital transformation and rapidly maximize your technology investment return.
"The integration of K-NOW into our software solution marks a major turning point in our approach to user experience. This technology enables us to support our users through each advanced stage of our software, ensuring better adoption and increased satisfaction."
Anaïs Rabary
Val Software
K-Now GPS Application is designed to simplify digital transformation. Here's how we do it:
Facilitate the integration and use of your software without requiring modifications to your existing platforms, accelerating user adoption.
Integrate training directly into your applications to minimise the learning curve and maximise the effectiveness of user adoption.
Develop interactive guides that help users navigate and master specific tasks, facilitating the adoption of new functionalities.
Our advanced solution examines users’ interactions with your systems to detect obstacles and optimise the user experience.
Keep an eye on the performance of your applications with our real-time monitoring tools, enabling rapid, informed decision-making.
K-Now GPS Application is designed to simplify digital transformation. Here's how we do it:
Integrate training directly into your applications to minimise the learning curve and maximise the effectiveness of user adoption.
Develop interactive guides that help users navigate and master specific tasks, facilitating the adoption of new functionalities.
Keep an eye on the performance of your applications with our real-time monitoring tools, enabling rapid, informed decision-making.
Easily create and deliver contextual guidance and messages overlaying your application seamlessly. Ensure real-time support and elevate the overall user experience using our Digital Adoption Platform (DAP) to drive software adoption, reduce support tickets, and optimize user journeys.
Onboarding - Feedback
Intelligent guidance
Contextual access to your media
Multilingual
Develop highly engaging and 100% realistic interactive training modules with our simulator, allowing you to authentically replicate the interfaces of your applications. These immersive training programs are strategically designed to boost the adoption of your software and applications by your user base.
Step-by-step exercises
Guided tours or videos
Quizzes - Assessments
100% realistic - SCROM® standard
Optimize the overall user experience by leveraging advanced analytics tools tailored for in-depth insights. Conduct thorough assessments of user satisfaction, gather valuable feedback from users, and precisely identify areas for improvement. Through these comprehensive analyses, we aim to deliver an enhanced user experience.
Real-time KPIs
Use Indicators
Value analysis
Data reconciliation
Digital transformation involves the use of digital technologies to improve processes, productivity and the customer experience. It is important because it enables businesses to remain competitive and adapt to a constantly changing environment.
Knowmore offers K-Now Application GPS, a solution designed to simplify digital transformation by analysing user behaviour, providing personalised guidance and measuring application performance, thereby facilitating the adoption of digital technologies.
K-Now Application GPS analyses user interactions with your business applications, identifying friction points and areas for improvement. This in-depth analysis enables you to optimise the user experience.
Personalised guidance enables your users to learn and perform specific tasks within your applications. This simplifies the adoption of new functionalities and reduces the need for external training and technical aids.
Knowmore provides real-time performance indicators for your applications, enabling you to monitor usage and identify areas for improvement.